// Your privacy
Privacy policy
This policy explains how Expandus collects, uses, and protects personal information when you browse our site or place an order.
Information we collect
We may collect your name, email address, billing and delivery address, telephone number, order details, payment status, device information, and messages you send to us. Payment card details are handled by our payment providers and are not stored by us unless expressly stated.
How we use information
We use information to process and deliver orders, provide customer support, communicate about your purchase, prevent fraud, improve the website, comply with legal obligations, and send marketing messages where you have consented or where permitted by law. You can unsubscribe from marketing at any time.
Sharing and international transfers
We share relevant information with service providers such as payment processors, Shopify, shipping carriers, analytics providers, and technical support partners only as needed to operate the store. These providers may process information outside Hong Kong and must protect it under their own applicable obligations.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described, including accounting, tax, dispute, and legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information, subject to legal and operational requirements. Contact hello@expandus.tech with your request. We may need to verify your identity before responding.